It’s not just for people who use Coloplast products; it’s open to anyone so do go take a look no matter which products you currently use. It provides specific support and advice to each member based on your needs, whether your issues are emotional or if you have just had surgery, or perhaps you have had your stoma for 5 years but you are off travelling and need some advice, the programme tailors advice and support for the problems you are having right now.
So how do you join?
It’s quick and simple, head over to the sign up page, fill in your name, email address and what sort of surgery you have had (or are expecting).
On the ‘Experience’ page, you are asked about any issues you may have with adhesion problems, skin irritation or pouch problems.
The “Wellbeing’ page questions how you are feeling, with more in depth questions about your support, worries and emotional wellbeing.
And that is the basic sign up done! You can then go on to answer more questions about yourself and your situation if you like. I would recommend this as they more information they have, the better and more useful support you can receive. This includes more about you, how you live, your age, hobbies, activity levels and then information regarding your current ostomy products, shape and size of your stoma, position, how your body and skin is. All this data is used to tailor your programme to you.
If you struggle with technology or are unsure on how to work the forms, do ask a friend, family member or a health professional to guide you through. But it is very clear and simple to use.
The company’s ethos is to ‘listen and respond’ and so the website is chock full of advice sheets, support guides and problem solving information. It also includes a system to help ostomates identify problems that they’re having for example skin irritation, pancaking etc. This means you can print off and discuss these issues with your stoma nurse, or request a call-back from an advisor, as well as the programme recommending some products to try and resolve these problems. This isn’t to replace the advice from your doctors and stoma nurses but additional support that gives you the power to be informed and proactive.
It can be quite overwhelming when you see the amount of choice when it comes to ostomy bags and accessories, so to have a programme that goes through your needs and then shows you options is fantastic. You can also order free samples through the site to try out before committing to a new bag.
Another part that is just great is the Ostomy Check, around 40% of people with a stoma have an issue that they are just putting up with, that they think is something they just have to live with. The Ostomy Check is there for people to see what is ‘normal’ and what is an issue that they could do something about. Coloplast support staff will send an email asking them to complete a checklist every couple of months. I think this is a fantastic service that is patient centred, it is nice to feel cared for and sometimes after you have left hospital, you can feel isolated and not sure where to turn for support and advice.
I have met a lot of ostomates who have told me of issues, from slight niggles to huge problems, that they believed where part and parcel of life with a stoma. This service allows people to see exactly what can be done to help and support them. One person noticing an issue and recommending a product could change a person’s life!
As with everything, your stoma and ostomy needs change over time and the brilliant thing about Coloplast Care is that is adapts and changes with you. This isn’t about a one size fits all support as that just doesnt work! The programme adapts and grows with your needs, tailoring advice to what you need, when you need it.
I have spoken to a few ostomates using the Coloplast Care programme and all have found it helpful, many saying they wished this was around when they first got their stomas. I think we need to empower and educate ourselves about our health and this system helps you do that.
Head over to Coloplast now and check it out, it’s free, easy and if you don’t like it, you can opt out no problems!
This is a sponsored review, meaning that representatives of Coloplast Care have paid me for this post, but it is my own, honest opinions. From time to time, So Bad Ass reviews products and services for companies, but I only share things that I believe benefit my amazing readers.